In partnership with Launch My Health
Confused about what to eat or how to feel better? We've got you covered!
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Medical Disclaimer
Participation in this program is entirely voluntary. The information presented in this course is for educational purposes only and is not intended to provide medical advice. Please consult with your personal healthcare providers to determine the right care plan for you.
FAQ
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Why is my reward not on my Optum Engage account after completing the course?
It takes 4-6 weeks for rewards to be added to user accounts.
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How will I earn the reward for Rewards for Health?
When you complete the program, post-survey, and submit your completion form, you will be rewarded with $100 towards your Rewards for Health account. Please allow 4-6 weeks for the rewards to be added to your account.
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Can I earn the $100 reward for Rewards for Health if I’ve taken a Launch My Health course before?
Yes. You can earn the annual reward by retaking a course you’ve completed in a previous year or by completing a different Launch My Health course. Just be sure to fill out the Completion Form at the end of each completed course.
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How can my eligible spouse or domestic partner complete a course for rewards?
Your eligible spouse or domestic partner must complete the course using their own Rewards for Health account in Optum Engage. Here’s how they can get started: 1. Log in to Optum Engage using their own credentials; 2. Click on the Explore tab and select Rewardable Activities; 3. Select a nutrition course.
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I completed a course in January 2026, but my Launch My Health account doesn’t show it. What happened?
Due to a technical issue, Launch My Health accounts created between Jan. 1–20, 2026 were reset. If you completed a nutrition course during that time: your course completion will appear in your Rewards for Health in 4–6 weeks from the course completion date. Important reminder: You must complete the 2026 health survey to earn rewards for this activity.
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The videos take a long time to load. How do I fix this?
The problem is often to do with the browser or browser setting. First, try clearing your cache, cookies and browser history, then restart the browser. If your issue continues, these browser troubleshooting steps can help: (1) Make sure you are running the most up to date version of your browser. (2) Try on a different browser (Chrome, Firefox, Edge, Safari, IE, Opera, etc.). Sometimes it can be browser specific. (3) Try in a private window in your browser of choice (e.g. Chrome's Incognito mode, or Firefox's Private Window). This opens a fresh browser window without any extensions or settings blocking your content. (4) Try on a different device or computer (mobile phone, tablet, PC/Mac laptop/desktop, etc.). Sometimes it can be device specific. (5) Try restarting your device.
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How long will I have access to these programs?
You will have access to these programs as long as it is offered by UHG, although re-enrollment may be required after three months at no cost. Your spot will be saved and you can resume the course where you left off. Program workbooks and recipes can be downloaded for your personal use.
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Need help?
For technical issues accessing nutrition courses or questions about course content, contact Launch My Health at [email protected]. For questions about the Optum Engage website, call 877-370-1130. Contact [email protected] for questions or concerns about your UHG benefits.